Introduction
Welcome to "Maouidi". At "Maouidi Service", we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
By using the "Maouidi" application, you agree to the practices described in this policy.
1. Information We Collect
We collect different types of information:
A. Information You Provide:
- Account Creation: full name, phone, email, gender, date of birth, residence.
- Appointment Booking: medical specialty and appointment details.
- Address (Manual Entry): For home visits, you manually enter your address. We do not use GPS.
B. Automatic Information:
- Technical and Usage Data: collected using our analytics tools (Supabase).
C. Payment Information:
All payments are processed through secure local payment gateways. We never store your card information.
2. Device Permissions
- Notifications: To send you appointment reminders and alerts.
- Camera and Photo Library (Partners Only): For healthcare Partners to upload profile photos and medical degrees.
3. How We Use Your Information
- Providing Service: Account management, appointment booking, home visit coordination.
- Payment Processing: Secure financial transactions.
- Communication: Notifications and support.
- Improvement: Analyzing anonymized data to improve user experience.
5. Data Security
We use advanced security technologies including built-in security policies, access controls, and data encryption to protect your information.
6. Data Retention
We retain your information while your account is active. Upon deletion request, we permanently delete your data within a reasonable timeframe.
Remote Deletion: Email "Account Deletion Request" to Maouidi06@gmail.com.
7. Your Rights
- Access and Rectification: Update your information via the Profile page.
- Deletion: Delete your account from within the application.
8. Policy Updates
We may update this Privacy Policy. Material changes will be communicated via email.
9. Contact Us
Questions about this Privacy Policy? Contact us: